https://ripplescience.com/wp-content/uploads/2020/04/Webinar_logo_posts-e1588602382554.png 100 119 Hannah Baiardi https://ripplescience.com/wp-content/uploads/2020/05/web_ripple-logo-horizontal-no-tag-reversed-dark-dot-3-300x84-2.png Hannah Baiardi2020-09-17 16:32:342020-09-17 16:35:17Ripple Webinar: How BrainsCAN Uses a Customer Service Approach for Research Participant Retention
Patient-centric is not only a term used among clinical researchers, it’s a methodology that many researchers strive to create. In less than a year, Western University’s BrainsCAN established a research participant management approach that can be defined by their impressive retention and re-enrollment statistics. Join BrainsCAN’s Laura Gonzalez, Ph.D., Community Research Coordinator and Ysabel Macdonald, Ph.D., Clinical Research Coordinator, as they share their journey of creating OurBrainsCAN: Western University's Cognitive Neuroscience Research Registry. Highlights include: -Before the journey began -Creating a participant-centric goal -Challenges with home-grown solutions -Making it really easy for participants -Collaborating across labs and departments -Ethics and compliance made easier -Recommendations Questions to follow!